Do you pick up at Sea-Tac Airport?

We do not currently pick up at the airport. However, we do offer airport drop-off service with the purchase of a round-trip transfer.

Can you drop off at Sea-Tac Airport?

Yes, we offer the option of return trip airport drop-off with the purchase of a round-trip ticket.

What hotels do you pick up at? Do you pick up or drop off at Seattle hotels?

We currently pick up at an extensive list of SeaTac area hotels.

Can you accommodate wheelchairs?

We can accommodate guests in wheelchairs who are able to briefly stand and walk to board and exit the bus. Please contact Shuttle Express, our ADA partner company, if you require a wheelchair at all times.

Can you accommodate scooters?

Yes, with advance notice.

What is your refund policy?

All tickets are fully refundable with a 72-hour advance notice.

Do you offer military, senior or AAA discounts?

We offer a 10% military and AAA discount. Email us for promo code.

Do you offer a discounted rate for kids?

Yes. Kids ages 5 years old and under ride for $10.00 each.

Can we arrange private transportation?

Yes, we offer private transfers for 1 to 300 guests.

Can I book transportation and a private tour?

Yes, we can customize transfers and tours for groups of up to 300 passengers. We can pick up or drop off private groups anywhere (including Canada).

Enjoy Seattle luggage free!

The Port of Seattle is pleased to offer complimentary luggage transfer to your airline at the end of your cruise. Passengers may receive their airline boarding pass while on board their ship and have their luggage delivered directly to their airline – all compliments of the Port of Seattle. Click here to learn how the Port Valet program works.